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Article 1 – PREAMBLE
These General Terms of Use or GTU legally govern the use of the services of the website zinellodesign.com (hereinafter referred to as “the site”).
The provider invites users to carefully read these General Terms of Use (hereinafter the “GTU”). Placing an Order implies acceptance of the GTU. It is the user’s responsibility to take this into account before making a purchase. The photographs or graphics presented on the Website are not contractual.
The user acknowledges having read and accepted them by checking the box provided for this purpose before validating their order online.
These GTU govern the conditions of use of the Internet site through which the provider offers its Products for sale to its consumer Clients.
They are systematically communicated to the user upon request.
In the event of a subsequent modification of the GTU, the user is subject to the version in force at the time of their Order.
Article 2 – ACCESS TO THE SITE
The site allows free access to the online sales service offered by the provider.
The site is accessible for free from anywhere by any user with Internet access. All costs necessary for accessing the services (computer equipment, Internet connection, etc.) are the responsibility of the user.
For maintenance or other reasons, access to the site may be interrupted or suspended by the editor without notice or justification.
Article 3 – COLLECTION, PROCESSING, AND PROTECTION OF DATA
To place an order, the site user must create an account.
On this occasion and in the more general context of the commercial relationship, the collection of personal information is necessary and mandatory. The provider is required to record a certain number of mandatory personal data (including, in particular, name, first name, delivery address, etc.) necessary for order processing, payment security, and compliance with the provider’s legal and regulatory obligations. They are kept for 5 years from the order.
Failure by the Client to provide this information would make it impossible to process their Order.
This data is intended for internal use by the provider but may be transmitted to companies that contribute to the execution of the sale, including those responsible for delivering the products or processing payments.
Their processing is carried out in accordance with the General Data Protection Regulation 2016/975 of April 27, 2016, and with respect for privacy in accordance with law no. 78-17 of January 6, relating to data processing, files, and freedoms.
Regarding this personal data, the Client has:
– the right of access to personal data concerning them;
– the right of rectification and deletion if the personal data is inaccurate, incomplete, ambiguous, outdated, or if the collection, use, communication, and conservation of certain data are prohibited;
– the right to limit data processing, provided that this request is duly justified and does not prevent compliance by the provider with its regulatory and legal obligations;
– the right to object to data processing (especially in the case of processing for commercial prospecting);
– the right to formulate post-mortem directives regarding the conservation, erasure, and communication of your personal data;
– the right to withdraw consent to certain treatments (treatments carried out before the withdrawal of consent remain lawful);
– the right to lodge a complaint with the CNIL.
To exercise their rights, the Client can submit a request to the provider, by postal mail or by email to the contact addresses appearing on the site.
The request must include the Client’s email address, their names, first names, postal address, and must be accompanied by a copy of their identity document front and back.
A response will be sent within one month from the date of receipt of the request.
Article 4 – INTELLECTUAL PROPERTY
The trademarks, logos, and contents of the site (graphic illustrations, texts, etc.) are protected by the Intellectual Property Code and by copyright.
The reproduction and copying of the contents on the site by the user require prior authorization from the site. In this case, any use for commercial purposes or for advertising purposes is prohibited.
Article 5 – LIABILITY
The provider cannot be held responsible for any temporary or permanent unavailability of its site.
Despite regular updates, the site’s liability cannot be engaged in the event of a change in legal regulations after its publication. The same applies to the use and interpretation of the information communicated on the site.
The site disclaims all liability for any viruses that may infect the user’s computer equipment after using or accessing this site.
The site cannot be held responsible in the event of force majeure or due to the unforeseeable and insurmountable act of a third party.
Article 6 – HYPERTEXT LINKS
The site may present hyperlinks. By clicking on these, the User will leave the Site, which does not control the content of the underlying Web pages and cannot be held responsible for them.
Article 7 – COOKIES
During visits to the site, the automatic installation of a cookie on the User’s browsing software may occur.
Cookies are small files temporarily deposited on the hard drive of the User’s computer. These cookies are necessary to ensure accessibility and navigation on the site. These files do not contain personal information and cannot be used for the identification of a person.
The information present in the cookies is used to improve navigation performance on the site.
By browsing the site, the user accepts cookies. Disabling them can be done via the settings of the browsing software.
Article 8 – USER PUBLICATION
The site allows users to publish comments.
In their publications, the member must respect the rules of Netiquette as well as the rules of law in force.
The site has the right to exercise a priori moderation on publications and may refuse to put them online without having to provide justification.
The user retains all of their intellectual property rights. However, any publication on the site implies the delegation of the non-exclusive and free right to the publishing company to represent, reproduce, modify, adapt, distribute, and disseminate the publication anywhere and on any medium for the duration of intellectual property. This can be done directly or through an authorized third party. This concerns, in particular, the right to use the publication on the web and on mobile phone networks.
On each use, the editor undertakes to mention the name of the member near the publication.
The user is responsible for the content they post online and undertakes not to harm the interests of third parties. Any legal action taken by a third party harmed against the site due to the user must be taken care of by the user.
Deletion or modification by the site of user content can be done at any time, for any reason, and without notice.
Article 9 – APPLICABLE LAW AND DISPUTE RESOLUTION
These GTU are subject to French law.
In the event of any difficulty, Customer Service is at your disposal to find an amicable solution.
Failing a solution found directly with Customer Service, the European Commission has set up a dispute resolution platform intended to collect any complaints from consumers following an online purchase. The platform then forwards these complaints to a competent national mediator. You can access this platform by following the link: http://ec.europa.eu/consumers/odr/main
